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As business processes are crucial success factors for companies, software-based Business Process Management (BPM) is becoming more and more important. In this a

The five-volume set IFIP AICT 630, 631, 632, 633, and 634 constitutes the refereed proceedings of the International IFIP WG 5.7 Conference on Advances in Produc

Changes in the dynamics of economic activities since the last decades of the 20th century have yielded major changes in the composition of industries and the di

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process m

Stimulating and developing the creative potential of all members of an organisation is widely seen as contributing to performance and results. This prestigious