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Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all

Ten years in discussion and development, Total Capacity Management provides the most complete overview of the history and techniques of capacity cost management

Most often we are told the "what and why" of capacity management, but not how to make it happen. This book provides good practical approach on how to implement

While hospitals can learn from other industries, they cannot be improved or run like factories. With work that is more individualized than standardized, and lim

Cloud Capacity Management helps readers in understanding what the cloud, IaaS, PaaS, SaaS are, how they relate to capacity planning and management and which sta