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Because close calls, often termed near misses, don't raise the same concerns about malpractice liability and may be less emotionally charged than errors that ca

Never say never; because just when you think your marriage is safe from adultery is when you may be the most vulnerable. Dave Carder, counselor, author of the b

A survivor's account of the Holocaust.

Drawing on extensive and detailed fieldwork within airlines-an industry that pioneered near-miss analysis- this book develops a clear set of practical implicati