Book excerpt: This book examines a victim-offender dialogue program that offers victims of severe violence an opportunity to meet face-to-face with their incarcerated offenders. Using interview data, it follows the harrowing stories of crime and violence, ultimately moving beyond story-telling to provide both an accessible analysis of restorative justice and evidence that the program has significantly helped the victims. It also looks at how the program has impacted offenders, many of whom have also experienced positive changes in their lives in terms of creating greater accountability and greater victim empathy.