Book excerpt: Are you equipped to make the shift? As the world becomes more complex, the decisions we make are becoming more challenging. From the COVID-19 pandemic lockdown to running massive refineries, the decisions made in these complex situations have a lasting impact on society. They must be driven by one thing: data. Crucial Decisions will help leaders shift to a crucial decision-making mindset that integrates data analysis with expertise. Whether you are a corporate executive or a baseball coach, employing decision-making methods from Crucial Decisions will help you achieve the most reliable results during challenging circumstances.