Book excerpt: "What would it feel like to have an extraordinary workplace culture that generates both joy and remarkable financial results? Many leaders and managers find culture to be abstract, intangible and elusive. Perhaps you've noticed people walking on eggshells or avoiding conversation landmines. Is your team's performance waning due to gossip, silos or apathy? Culture Works helps you navigate around and through these kinds of obstacles. In this book you will learn how to create an extraordinary workplace culture. Not with rainbows and unicorns, but with concrete innovative concepts, enlightening stories and tangible tools. After reading this book, you will be ready to take action with doable, down-to-earth steps to energize your team and yield real deal results"--Amazon.