Customer Knowledge Management: People, Processes, and Technology
Download or Read eBook Customer Knowledge Management: People, Processes, and Technology PDF written by Al-Shammari, Minwir and published by IGI Global. This book was released on 2009-03-31 with total page 386 pages. Available in PDF, EPUB and Kindle.
| Author | : Al-Shammari, Minwir |
| Publisher | : IGI Global |
| Total Pages | : 386 |
| Release | : 2009-03-31 |
| ISBN-10 | : 9781605662596 |
| ISBN-13 | : 1605662593 |
| Rating | : 4/5 (96 Downloads) |
Book Synopsis Customer Knowledge Management: People, Processes, and Technology by : Al-Shammari, Minwir
Book excerpt: "This book introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy from distinctive core advantages found in key organizational elements"--Provided by publisher.
