Book excerpt: Supply Chain Management (SCM) has become an important area of focus for any business that wishes to remain competitive. It is especially integral to managing successful Small and Medium-sized Enterprises (SMEs). In recent years, there has been a growing interest in how SCM can be used to create value for SMEs. The development of SCM systems in SMEs has been a key factor in their success. SCM can provide SMEs with an understanding of their supply chain, enabling them to better manage their resources and ensure that their products and services meet customer demand. It also provides an opportunity to reduce costs and improve customer service. The book enables SMEs to better understand the complexities of the supply chain process and provides insights into the best practices for Sustainable Supply Chain Management (SSCM), Customer Relationship Management (CRM), Corporate Social Responsibility (CSR) and Customer Satisfaction and Service (CSSCM). There are the challenges of managing a supply chain in SMEs and suggestions on how to increase efficiency and reduce costs by including methods of inventory management, vendor selection and the use of technology. The book provides an invaluable resource for anyone involved in the supply chain practice and study, whether as a business owners, employees, researchers or students. It offers an in-depth exploration of the various facets of SCM and provides readers with valuable insights into the complexities of managing the supply chain in the SME sector.