Book excerpt: This report explores how governments in Latin America and the Caribbean can use digital technology and data to foster responsiveness, resilience and pro-activeness in the public sector. This report looks at governance frameworks, digital government capabilities, data-driven public sector, public service design and delivery, and digital innovation in the public sector. It identifies trends, challenges, strengths, and opportunities for cross-border collaboration and provides policy recommendations to achieve an efficient and sustainable digital transformation of governments across the region.