Book excerpt: Today’s workplace is continually transforming while implementing creative strategies to stand out in a competitive world. Within diverse organizations, managers are ideally building talented teams whose members are utilizing their strengths, doing work they enjoy, and being rewarded appropriately. Most importantly, these managers want to connect deeply and effectively with their staff to keep them engaged, happy, and fulfilled professionally. In a practical guide, Artell Smith relies on his diverse executive experience in global human resources to provide real-life examples and proven tools that help managers tune themselves up and ultimately engage, coach, and develop a team to success. While detailing his innovative ECD approach, Smith leads managers through a simple roadmap that reveals how to engineer engaging experiences, coach for amazing results through introspective questions and concrete principles, and develop employees by creating a clear plan forward that attains the best results for the team, the organization, and the employee. Engage. Coach. Develop. offers managers an innovative approach to hearing, understanding, and then guiding team members to utilize their best strengths to add value and make lasting professional contributions.