Book excerpt: Chatbots powered by artificial intelligence (AI) have captivated the academic world as tools for human-like interaction across various settings. Within the realm of education, AI-powered chatbots, such as ChatGPT, hold the potential to revolutionize teaching, learning, and research processes. By simulating human conversation through vast data and machine learning algorithms, generative AI has unveiled new opportunities for personalized and adaptive learning experiences. Facilitating Global Collaboration and Knowledge Sharing in Higher Education With Generative AI delves into the promising prospects and challenges of applying generative AI in education while employing a critical interdisciplinary perspective. The book offers comprehensive insights into the transformative effects of generative AI on teaching, learning, and research. However, the application of generative AI in education also brings ethical, pedagogical, and technical challenges to the forefront. Concerns over privacy, data protection, and the impact of automation on human interaction and creativity demand thorough examination and practical solutions. Intended for educators, researchers, and administrators in higher education institutions, as well as policymakers and industry professionals at the intersection of AI and higher education. The book encompasses a wide range of themes, including the impact of AI-generated content on student engagement and performance in online learning environments, ethical implications of automating education through AI-powered chatbots, personalization of learning experiences for diverse student populations, and the challenges of integrating generative AI into traditional classroom settings.