Book excerpt: Contextual Inquiry for Medical Device Design helps users understand the everyday use of medical devices and the way their usage supports the development of better products and increased market acceptance. The text explains the concept of contextual inquiry using real-life examples to illustrate its application. Case studies provide a frame of reference on how contextual inquiry is successfully used during product design, ultimately producing safer, improved medical devices. - Presents the ways contextual inquiry can be used to inform the evaluation and business case of technology - Helps users understand the everyday use of medical devices and the way their usage supports the development of better products - Includes case studies that provide a frame of reference on how contextual inquiry is successfully used during the product design process