Book excerpt: Three experienced educators present this text which is based on the Process Communication Model (PCM), a communication tool which identifies six different personality types. The authors explain the six personality types; how to pinpoint a student's personality structure, motivational needs, strengths and challenges; and how to use an understanding of each student's personality type to find the most effective ways to reach individual students and to create a positive classroom environment. The text also discusses how to identify one's own personality type, and ways to provide one's personality needs in both professional and personal settings. Annotation copyrighted by Book News, Inc., Portland, OR