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There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality a

Healthcare executives must keep their problem employees in line (and keep turnover to a minimum) or fire them without incurring legal consequences. Yet, it is d

Unlike other career books, this book offers managers a team-focused approach to neutralizing a not-so-pleasant—or productive—working atmosphere. Instead of

What's a rookie manager to do? Faced with new responsibilities, and in need of quick, dependable guidance, novice managers can't afford to learn by trial and er

This book tells business owners, managers, and supervisors everything they need to know about how to identify difficult employees, how to manage them during the