Book excerpt: Part I: Introduction. Glossary of HVAC Terms. The HVAC Design Factor. Building Design and Equipment Location. Part II: Commissioning. Introduction to Commissioning. The Commissioning Process. The Commissioning Specification. Commissioning Check Lists. Commissioning Computer-Based Control Systems. Part III: Management of Maintenance and Repair. Strategic Planning. Preventive, Predictive, Proactive Maintenance. Maintenance: In-House versus Outsourcing. Computerized Maintenance. Reliability Centered Maintenance. Stores and Parts Management. Part IV: Maintenance and Repair Technology. Piping and Ductwork. Air Moving Equipment. Pumps and Valves. Heating Equipment. Cooling Equipment. Air Distribution. System Control Equipment. Condensate Control.