Book excerpt: High Impact Hiring Is your essential Step-by-Step Guide to conducting interviews that get results and eliminate costly hiring mistakes. This book will show you how easy it is to: Uncover an often overlooked set of competencies that are responsible for almost all job failures; Build a job-related interview that gets you solid, reliable information about a job candidate's skills; Use the Response Pyramid and SAFE techniques to learn about a candidate's strengths and weaknesses. High Impact Hiring is clear and easy to follow. It's loaded with practical examples and expert advice.