Book excerpt: While high quality library and information services continue to thrive and strengthen economic and social development, much of the knowledge that exists on user’s needs and behaviors is fundamentally based on the results of users in English-speaking, western developed countries. Information Access and Library User Needs in Developing Countries highlights the struggles that developing countries face in terms of information gaps and information-seeking user behavior. The publication highlights ways in which users in developing countries can benefit from properly implementing LIS services. Researchers, academics, and practitioners interested in the design and delivery of information services will benefit from this collection of research.