Book excerpt: Since the earliest settlements, people have deliberated the issues that affect their future together. Making Community Design Work shows how planners can guide the process toward effective decision making and beneficial community design. This well-crafted book distills decades of community design experience into a sound conceptual framework of value to practicing planners as well as planning students. Umut Toker covers a broad range of planning scales and introduces field-tested tools for participatory decision making at regional, city, community, and site-specific levels. To succeed, any planning project must address both the physical space and its users. From setting goals to evaluating results, Making Community Design Work helps planners navigate the process of creating environments that meet the needs of the people they serve.