Book excerpt: This comprehensive resource is designed to equip occupational therapy assistant (OTA) students and new practitioners with the essential knowledge required for effective skills in management, administration, and leadership. Using the American Occupational Therapy Association’s Occupational Therapy Practice Framework: Domain and Process 4th edition (OTPF-4) and aligned to the latest Accreditation Council for Occupational Therapy Education (ACOTA) Standards, this second edition provides invaluable guidance around the key areas, including: How changes in policy can impact upon the practice of occupational therapy The importance of leadership and advocacy for being an agent of change National requirements for credentialing and for licensure, certification or registration under state laws. Reimbursement systems The role of the OTA in promoting the distinct value of occupational therapy to the public, as well as other professionals, service providers, consumers, third-party payers, and regulatory bodies Documentation and quality improvement to ensure the OTA provides the highest quality of service The relationship between the OTA, the occupational therapist, and nonprofessional personnel The role, criteria, and components of the OTA in fieldwork education Communication skills, particularly in relation to the concept of health literacy and how it can be used to better understand a client and their context How the OTA can maintain high standards of responsible, ethical practice The role of scholarship and scholarly practice in assisting the OTA to articulate the distinct value of the profession Including practical applications, case studies, and real-world examples throughout, and therefore encouraging the critical thinking and problem-solving skills that OTA’s need in the role, this second edition also includes new chapters on Cultural Humility, Emerging and Innovative Practice, and Quality Improvement. Each chapter showcases the unique insights from a range of clinicians, academicians, administrators, and managers, all ground in the latest evidence-based literature, research, theories, and best-practice in occupational therapy. Comprehensive and user-friendly, Management and Administration for the OTA is an essential text for any student or new practitioner.