Service Quality

Download or Read eBook Service Quality PDF written by Roland T. Rust and published by SAGE. This book was released on 1994 with total page 201 pages. Available in PDF, EPUB and Kindle.

Author	: Roland T. Rust
Publisher	: SAGE
Total Pages	: 201
Release	: 1994
ISBN-10	: 9780803949201
ISBN-13	: 0803949200
Rating	: 4/5 (01 Downloads)

DOWNLOAD EBOOK

Book Synopsis Service Quality by : Roland T. Rust

Book excerpt: The importance of service and service quality has been growing in the world economy since the late 1970s. Establishing new levels of sophistication and rigor, as well as a broad set of approaches, Service Quality presents the latest research and theory in customer satisfaction and services marketing.

Service Quality Related Books

Language: en
Pages: 201

Service Quality

Authors: Roland T. Rust

Categories: Business & Economics

Type: BOOK - Published: 1994 - Publisher: SAGE

DOWNLOAD EBOOK

The importance of service and service quality has been growing in the world economy since the late 1970s. Establishing new levels of sophistication and rigor, a

Language: en
Pages: 270

OECD Guidelines on Measuring Subjective Well-being

Authors: OECD

Categories:

Type: BOOK - Published: 2013-03-20 - Publisher: OECD Publishing

DOWNLOAD EBOOK

These Guidelines represent the first attempt to provide international recommendations on collecting, publishing, and analysing subjective well-being data.

Language: en
Pages: 0

Handbook of Market Research

Authors: Christian Homburg

Categories: Business & Economics

Type: BOOK - Published: 2021-12-03 - Publisher: Springer

DOWNLOAD EBOOK

In this handbook, internationally renowned scholars outline the current state-of-the-art of quantitative and qualitative market research. They discuss focal app

Language: en
Pages: 721

The Handbook of Marketing Research

Authors: Rajiv Grover

Categories: Business & Economics

Type: BOOK - Published: 2006-06-23 - Publisher: SAGE

DOWNLOAD EBOOK

The Handbook of Marketing Research comprehensively explores the approaches for delivering market insights for fact-based decision making in a market-oriented fi

Language: en
Pages: 107

Job Satisfaction

Authors: Paul E. Spector

Categories: Business & Economics

Type: BOOK - Published: 1997-03-26 - Publisher: SAGE Publications

DOWNLOAD EBOOK

Distilling the vast literature on this frequently studied variable in organizational behaviour research, Paul E Spector provides the student and professional wi