Book excerpt: To help customers reduce the growing cost of managing employee computers both in the office and on the road, Novell created Novell® ZENworks® for Desktops 4. ZENworks stands for Zero Effort Networks. Built to operate over the Internet as well as internal networks, ZENworks for Desktops 4 automates key network management tasks so IT professionals save time and money that can be spent on other projects or put directly to the company's bottom line. This guide allows the reader to leverage the power of ZENworks to manage all of the desktops on a network from a single point of administration.