Search Results

Co-creating Digital Public Services for an Ageing Society

Download or Read eBook Co-creating Digital Public Services for an Ageing Society PDF written by Juliane Jarke and published by Springer Nature. This book was released on 2020-09-14 with total page 241 pages. Available in PDF, EPUB and Kindle.
Co-creating Digital Public Services for an Ageing Society
Author :
Publisher : Springer Nature
Total Pages : 241
Release :
ISBN-10 : 9783030528737
ISBN-13 : 3030528731
Rating : 4/5 (37 Downloads)

Book Synopsis Co-creating Digital Public Services for an Ageing Society by : Juliane Jarke

Book excerpt: This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.


Co-creating Digital Public Services for an Ageing Society Related Books

Co-creating Digital Public Services for an Ageing Society
Language: en
Pages: 241
Authors: Juliane Jarke
Categories: Law
Type: BOOK - Published: 2020-09-14 - Publisher: Springer Nature

DOWNLOAD EBOOK

This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; the
Open public services
Language: en
Pages: 60
Authors: Great Britain: Cabinet Office
Categories: Political Science
Type: BOOK - Published: 2011-07-11 - Publisher: The Stationery Office

DOWNLOAD EBOOK

This White paper puts forward a comprehensive policy framework across public services. It sets out the principles for reforming public services and how they app
Regulating Public Services
Language: en
Pages: 455
Authors: Emmanuelle Auriol
Categories: Business & Economics
Type: BOOK - Published: 2021-10-21 - Publisher: Cambridge University Press

DOWNLOAD EBOOK

This book provides the tools needed to analyse the present and the future of economic regulation.
Managing Public Services
Language: en
Pages: 202
Authors: Irvine Lapsley
Categories: Public administration
Type: BOOK - Published: 2021-11-24 - Publisher: Routledge

DOWNLOAD EBOOK

This book explores innovations in public management, including establishing a corporate vision, strategizing an organisation and change management. Chapters pro
Digital Transformation and Public Services
Language: en
Pages: 379
Authors: Anthony Larsson
Categories: Business & Economics
Type: BOOK - Published: 2019-10-08 - Publisher: Routledge

DOWNLOAD EBOOK

Through a series of studies, the overarching aim of this book is to investigate if and how the digitalization/digital transformation process affects various wel
Scroll to top