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This volume focuses on the interaction between consultant and client, explaining how to achieve the healthy, helping relationship so essential to effective cons

Volume II clarifies the concept of process consultation as a viable model of how to work with human systems as defined in the previous volume, Process Consultat

Consulting in Complex and Changing Times Organizations face challenges today that are too messy and complicated for consultants to simply play doctor: run a few

Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them w