Book excerpt: In this report the Public Accounts Committee examines DCLG and DWP's programmes to help families facing multiple challenges. In 2006, the Government estimated that there were 120,000 families in England facing multiple challenges, such as unemployment and poor housing, crime and antisocial behaviour. The estimated cost to the taxpayer of providing services to support these families is £9 billion a year, of which £8 billion is spent reacting to issues and £1 billion in trying to tackle them. In 2012, DCLG and DWP each introduced separate programmes to help these families. DCLG's Troubled Families programme, with a central government budget of £448 million, aims to 'turn around' all 120,000 families by May 2015. DWP's Families with Multiple Problems programme, with a budget of £200 million, seeks to move 22% of those joining the programme into employment by March 2015. There was no clear rationale for the simultaneous introduction of two separate programmes, which focused on addressing similar issues. The integration of the programmes at the design phase was poor, leading to confusion, and contributing to the low number of referrals to the DWP's programme. But the good practice evident in DCLG's Troubled Families programme, demonstrates how central and local government agencies can work together effectively. Data sharing is critical to identifying the families most in need of the support available. Both departments should publish, alongside details of the programmes' progress against their respective targets, details of the wider benefits and financial savings that they have identified.