Success Factors for Managing Third-party Logistics Relationships
Author | : Paloma Piris de la Peña |
Publisher | : |
Total Pages | : 110 |
Release | : 2014 |
ISBN-10 | : OCLC:1250261943 |
ISBN-13 | : |
Rating | : 4/5 (43 Downloads) |
Book excerpt: Nowadays the majority of big sized companies outsource more than one activity to third-party logistic providers (3PLs). As the outsourced activities are getting more complex, and failure in outsourcing is costly, companies are in the need to develop successful relationships with their 3PLs. This thesis has the intention of researching key factors that clients have to take into consideration when managing their relationships with 3PLs. The main focus lies in some elements that appear to have a great impact in the success of the relationship, such as trust and fairness, contract design and governance structure. Through semi-structured and in-depth interviews with experts of different sectors, this paper explores these issues and concludes with some recommendations on how companies can succeed in their outsourcing efforts.