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Spoken language is the most important diagnostic and therapeutic tool in medicine, and, according to Dr. Cassell, "we must be as precise with it as a surgeon wi

This book introduces the reader to the basic skills necessary for good communication between doctors (and other health professionals) and patients. The practica

"Communication for Nurses offers valuable techniques delivered in a concise, user-friendly format that encourages reader's development of a personal, profession

More than a million patient safety incidents occur every year, and medical error is the third leading cause of death in the United States. Illuminating the expe

In the twelve years since the first edition of Talking With Patients was published, contributions from relational psychoanalysis and from neuroscience have been