Book excerpt: It seems that just about every new technology that we bring to bear on improving our lives brings with it some downside, side effect or unintended consequence. These issues can pose very real and growing ethical problems for all of us. For example, automated facial recognition can make life easier and safer for us - but it also poses huge issues with regard to privacy, ownership of data and even identity theft. How do we understand and frame these debates, and work out strategies at personal and governmental levels? Technology Is Not Neutral: A Short Guide to Technology Ethics addresses one of today's most pressing problems: how to create and use tools and technologies to maximize benefits and minimize harms? Drawing on the author's experience as a technologist, political risk analyst and historian, the book offers a practical and cross-disciplinary approach that will inspire anyone creating, investing in or regulating technology, and it will empower all readers to better hold technology to account.