Book excerpt: Author, Subject Matter Expert, and CEO, Brendan King shares his most profound lessons from working with the most violent and aggressive persons in mental health, criminal justice, law enforcement, and military combat overseas. The reader learns just how important establishing a grasp on the fundamental laws of de-escalation are prior to gaining real competency with often taught de-escalation techniques. Now with his second book, and over 15 years teaching all over the globe, leading one of the most highly regarded Crisis Prevention and Intervention training companies in the industry, anyone seeking to enhance their ability to resolve conflict and crisis situations must read this book. A great companion to this book, and fantastic opportunity to get certified in Crisis Prevention and Intervention Training can be found at: www.CrisisConsultantGroup.com