Book excerpt: When searching for someone to help them reflect upon and improve their lives, people tend to be drawn towards those who are compassionate, committed and wise. This book is aimed at those who recognise these qualities in themselves and wish to develop their capacity to engage with and help others. The authors argue for ways of approaching helping and counselling that are rooted in care and commitment, drawing upon the experiences and practice wisdom of youth workers, housing support and hostel workers, the clergy and those working in a religious setting, educators and settlement and community workers. They explore the key characteristics of those who counsel and teach and examine aspects of the helping process, focusing on living life well, knowing and being oneself, relating to others and working to make change possible. This book will be essential reading for students on professional training programmes in youth work, community education, ministry, social care and counselling.