Book excerpt: This edition provides an off-the-shelf reference source for business start-ups, updates the knowledge of existing catering managers and should be a useful source of information for anyone aspiring to catering management. The book's many contributors offer information and advice on various topics, and the contents cover in detail: setting up; financial accounts and budgetary control; legal requirements; line management; sales, marketing and public relations; personnel management; property maintenance and waste management; and security.