Book excerpt: Cover page -- Halftitle page -- Title page -- Copyright page -- Title page -- Copyright page -- CONTENTS -- LIST OF FIGURES -- LIST OF TABLES -- PREFACE -- Chapter 1 MANAGEMENT AND NEW INFORMATION TECHNOLOGY Nigel Piercy -- PART I THE NEW INFORMATION TECHNOLOGY AND PRODUCTION SYSTEMS -- Chapter 2 Information Technology in Engineering Production and Production Management Denis R. Towill -- Chapter 3 THE IMPACT OF ROBOTS ON MANUFACTURING PROCESSES AND SOCIETY AT LARGE Paul Drazan -- Chapter 4 INTELLIGENT SENSORS Bruce Batchelor and Simon Cotter -- PART II MANAGEMENT IMPLICATIONS - EMPLOYMENT ISSUES -- Chapter 5 THE IMPACT OF INFORMATION TECHNOLOGY ON THE WORK PLACE FRANK LAND -- Chapter 6 THE APPLICATION OF MICROELECTRONICS TO THE OFFICE ORGANISATIONAL AND HUMAN IMPLICATIONS Richard J. Long -- Chapter 7 NEW TECHNOLOGY AND FUTURE WORK PATTERNS Paul Blyton -- PART III MANAGEMENT IMPLICATIONS IN INDUSTRIAL RELATIONS -- Chapter 8 NEW TECHNOLOGY AND INDUSTRIAL RELATIONS: THEORETICAL AND EMPIRICAL ISSUES Michael Poole* -- Chapter 9 THE IMPACT OF NEW TECHNOLOGY ON PARTICIPATIVE INSTITÜTKKS AND EMPLOYEE INVOLVEMENT Malcolm Warner -- Chapter 10 THE MANAGEMENT/UNION RELATIONSHIP IN THE INTRODUCTION OF NEW TECHNOLOGY Annette Davies -- PART IV MANAGEMENT ISSUES - INFORMATION, CONTROL AND STRUCTURE -- Chapter 11 EMERGING TRENDS IN MANAGING NEW INFORMATION TECHNOLOGIES Michael Earl -- Chapter 12 CHANGES IN INFORMATION TECHNOLOGY, ORGANISATIONAL DESIGN AND MANAGERIAL CONTROL Roger Mansfield -- Chapter 13 CONTROL, STRUCTURE AND IDENTITY: MANAGERIAL PROBLEMS IN TECHNOLOGICAL INNOVATION Ian Nicholas -- Chapter 14 MICROCOMPUTERS IN RETAILING: A CASE STUDY Lesley Sawers -- Chapter 15 NEW INFORMATION TECHNOLOGY AND MARKETING SYSTEMS Nigel Piercy -- AUTHOR INDEX -- SUBJECT INDEX