Dancing with the Customer
Download or Read eBook Dancing with the Customer PDF written by Paul Dorrian and published by Penguin Random House South Africa. This book was released on 2011-06-27 with total page 189 pages. Available in PDF, EPUB and Kindle.
| Author | : Paul Dorrian |
| Publisher | : Penguin Random House South Africa |
| Total Pages | : 189 |
| Release | : 2011-06-27 |
| ISBN-10 | : 9781415203613 |
| ISBN-13 | : 141520361X |
| Rating | : 4/5 (13 Downloads) |
Book Synopsis Dancing with the Customer by : Paul Dorrian
Book excerpt: We are at a defining moment in thinking about competitiveness. Customer service is no longer an extension of business. It is the core of it. Nor is rendering good service sufficient. The global economy is heaving sea and if you don't attain supremacy in customer service you may find yourself drowning. However, if you follow the 101 practical lessons in this book your business will take a quantum leap.
