Book excerpt: The Principal’s Hot Seat: Observing Real-World Dilemmas, 2nd edition provides a window through which aspiring and practicing school leaders observe and evaluate some of the most challenging, authentic, and unpredictable interactions common to the principalship. With video footage from an unscripted role play in which teachers, parents, and stakeholders share a variety of issues and emotions with the principal, the Hot Seat challenges readers to unpack the ways principals attempt to address routine and unpredictable challenges in school leadership. From distraught, pushy, or irate parents to teachers refusing to collaborate, curriculum controversies and cultural responsivity, readers assume the “hot seat” and feel the challenge principals face in navigating conversations and issues in ethical, individual, standards-based ways. Each chapter begins with stage setting and scenario background information, along with relevant literature, research, and resources, followed by a transcript of the interaction, and questions promoting discussion, reflection, and constructive critique. Each scenario comes alive through several minutes of video footage of the unscripted interaction, allowing examination of body language, tone of voice, and non-verbal communication. The second edition adds new scenarios related to teacher collaboration, controversial curriculum, current social issues, updated literature and resources, and cases in which the principal must interact with more than one stakeholder at a time. New questions examine principals’ performance related to equity, when to seek assistance from others, and more. Video footage located at: https://textbooks.rowman.com/principals-hot-seat2e