Book excerpt: Since it was published in 1983, the first edition of the original Twelve Keys to an Effective Church has benefited thousands of congregations around the world. The thoroughly revised and updated Twelve Keys Leaders' Guide, designed to accompany Twelve Keys to an Effective Church, offers leaders an indispensable, step-by-step resource for creating and implementing their long-range plans. It clearly shows how to examine a church's strengths and move the congregation toward action, accomplishment, and achievement. This valuable guide thoroughly explains the basic principles of the planning process and gives helpful insights into the dynamics of memory, change, conflict, and hope in congregations. You will discover possibilities to build the momentum, deepen the resources, and advance the strengths of your congregation. This important resource can also be used to help build an effective, successful business, develop a strong, healthy non-profit grouping, advance an effective, healthy college or university, and create a strong, healthy family.