Book excerpt: Have you ever felt that you were talking to someone and the other person had no common sense at all? No matter how hard you tried to explain your point of view, it seemed you were talking about a completely different situation. Most of us have experienced this frustration and seemingly pointless uphill battle. Have you ever considered that the other side had exactly the same feeling about you, but for a different reason? I lost my first business and ruined friendships because I used to think that speaking the same language, having common sense and good intentions, would be enough to get along with others. I was wrong. Just like most people who don't change until it hurts enough, I waited for that personal and professional slap in the face to embark on my mission to find out why people think, feel, and behave so differently; and how we can turn those differences into synergy. There are plenty of books and online courses about cultural intelligence, personal and leadership development. They tend to be informative but rarely transformative as knowledge without practice is like a teabag without hot water, potential waiting to be released. But in this hybrid book, every chapter is fully integrated with an interactive coaching platform to challenge your views on concepts you might have taken for granted and stretch your comfort zone to a point where life is going to make much more sense in these unusual times.