Book excerpt: Bentley Publishers is the exclusive factory-authorized publisher of Volkswagen Service Manuals in the United States and Canada. In every manual we provide full factory repair procedures, specifications, tolerances, electrical wiring diagrams, and lubrication and maintenance information. Bentley manuals are the only complete, authoritative source of Volkswagen maintenance and repair information. Even if you never intend to service your car yourself, you'll find that owning a Bentley Manual will help you to discuss repairs more intelligently with your service technician.