Book excerpt: Christopher P. Ice is the CEO and Founder of Ice Executive Coaching & Consulting based in Winter Park, FL. He has led numerous organizations in the for-profit and non-profit sectors with revenues as high as $100M and assets over $280M. He has owned his own healthcare company, was CEO of Catholic Charities of Kansas City-St. Joseph, and most recently, the President and CEO of Ave Maria University in Florida. Additionally, Chris has consulted with private equity firms across the country with revenues in excess of $20B and now shares his vast experience of successfully rebuilding organizations through Ice Executive Coaching & Consulting.On a personal note, Chris still holds the NAIA Baseball Career Batting Average record with a .480 career average while in college. He is also the proud father of seven children and the grandfather of two.