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Every customer-oriented business has its own Gladys—someone who demands more than most companies are able or willing to give, one who pushes front-line servic

At the zoo Gladys eats bananas for breakfast, bananas for lunch, and even bananas for dinner. But one day Gladys smells something even better than bananas. Coul

“A scrumptious gem of a story!”—Jennifer A. Nielsen, New York Times bestselling author of The False Prince Meet Gladys Gatsby: New York’s toughest resta

Who on the planet doesn't know that Elvis Presley gave electrifying performances and enthralled millions? Who doesn't know that he was the King of Rock 'n' Roll

With a deluge of electronic conveniences and cable channels well into the hundreds, it's no wonder that many people aren't sitting down with a good old-fashione