Book excerpt: God has given each of us the opportunity to speak and listen to all kinds of people everyday of our lives and your conversations can be seen as divine appointments to communicate the love of Jesus. Opportunities to encourage, reframe, support, guide, and even pray for those individuals the Lord brings across your path. This book shares 10 simple ways that Jesus teaches to communicate His love in your conversations. Welcoming others, asking questions, listening, being cheerful, encouraging, thanking, flowing with conflict, forgiving, praying, and sharing Jesus are conversation skills that each one of us needs to practice and improve. This book examines what Jesus taught and did as reported in the Gospels. And His instruction is radically different than that of the world. Learn what Jesus has to say to you about Your Ministry of Conversation and how you can share His love, one conversation at a time. Randy Fujishin is the chair of the Communication Studies Department at West Valley College in Saratoga, California. He is also a marriage and family counselor and occasional Christian conference speaker. Randy holds graduate degrees in both communication studies and clinical psychology. He and his wife, Vicky, are active in their local church and Randy speaks and leads communication workshops at many pastoral and Christian youth conferences in the western United States. Randy is the author of The Natural Speaker, Gifts from the Heart, Creating Communication, Discovering the Leader Within, and Creating Effective Groups. Most important, Randy is a loving husband and dad, and has recently made a solo motorcycle trip across the United States and back on his BMW 1150R. Your Ministry of Conversation is Randy's first Christian book. Hope you enjoy it.