Book excerpt: Studer offers practical, prescriptive solutions to some of the many questions he's received from health care leaders around the USA. Informed by best practices in a national learning lab of health care organisations, Quint shares his insights on how to deliver excellent patient care, engage employees, and improve physician relations for access, growth and strong financial performance. In short, Quint's answers accelerate the leadership learning curve. Questions are organised by topic, making he book valuable as a reference point for specific issues or on-the-spot problem-solving.