Book excerpt: This latest edition of a well-established and highly respected manual provides a comprehensive course of study for anyone taking the Oxford Cambridge and RSA (OCR) Certificate of Professional Competence (CPC) examination. With all the information presented in a highly accessible format, this book is effectively a complete study course, ideal for use as a self-teaching aid. Updated to account for EU and UK legislative changes, this revised 12th edition includes typical case study scenarios used in the examination, and sample questions and answers. It is also essential reading for anyone employed in, or wishing to enter, the road freight transport and distribution industries as well as transport supervisors and managers who want to brush up on their knowledge.