Book excerpt: Puzzled by terminology, skills, law, or theory? Revising for your placement or exam? Then look no further! This series of concise and easy-to-use A-Zs will be your guide. Designed for both students and newly-qualified social workers, this book will introduce you to over 60 key skills in a concise and no-nonsense way. You can test your knowledge and how to apply each skill in practice with Skills in Action, Stop-Reflect and Top Tips boxes.