Book excerpt: A compelling and colourful memoir that takes the reader inside the forgotten world of domestic service. Arriving at the great houses of 1920s London, fifteen-year-old Margaret's life in service was about to begin... As a kitchen maid - the lowest of the low - she entered an entirely new world; one of stoves to be blacked, vegetables to be scrubbed, mistresses to be appeased, and even bootlaces to be ironed. Work started at 5.30am and went on until after dark. Yet from the gentleman with a penchant for stroking the housemaids' curlers, to the heartbreaking story of Agnes the pregnant under-parlourmaid, fired for being seduced by her mistress' nephew, Margaret's tales of her time in service are told with wit, warmth, and a sharp eye for the prejudices of her situation.