Book excerpt: BUILD A PROFITABLE CONSTRUCTION OR TRADES BUSINESS THAT WORKS FOR YOU In Build and Grow, Alison Warner shares her proven BUILD system which enables tradespeople and construction business owners to get 'off the tools' and develop a profitable and rewarding business. Read this book and employ the BUILD system to: Improve your business plan to create a business you're proud of Understand your strengths and address areas of weakness Implement systems and processes to improve profit and productivity Identify and remove bottlenecks that are having a negative impact on customer service Learn techniques and download free tools to find, hire and develop great people