Book excerpt: Extensively examining IP telephony from the service provider's perspective, this book addresses the problems and possibilities associated with the future of telecom transport. Answering the crucial questionHow can established and emerging carriers leverage IP-telephony service?, this report presents a valuable compilation of the latest research and most provocative insight from a broad range of industry professionals. Here, service providers will find in-depth analysis of the issues that must be resolved before IP telephony can achieve carrier-class status.