Book excerpt: Equal Opportunity is the Law FIVE STAR RATINGS! the most thorough and the best product on the market an eye-opening learning experience could be used as a stand-alone in training sessions an excellent reference book an invaluable resource for its target audience of professionals who must respond to complaints of discrimination In Civil Rights Investigations, Ms. Foster assembles a tremendous amount of information, presents it in an organized and easy-to-understand format, and delivers it to you along with practical and useful guidance. Whether you are a novice or expert, this book is a truly exceptional resource that takes you step-by-step through the investigative process. And, the teachings offered are applicable to any discrimination complaint investigation. Starting with the basics of knowing whether you have a complaint and authority to investigate it, to navigating more in-depth concepts such as understanding the burdens of the parties, properly framing the issues of an investigation, developing a complaint investigation plan, interviewing witnesses, analyzing conflicting evidence, and writing final determinations, Civil Rights Investigations is with you each step of the way, providing insights, tips, and examples. A wide array of discriminatory bases is explored, including race, color, national origin, gender, sexual harassment, religion, disability, political affiliation, citizenship, and age. And, the book contains sample interrogatories covering numerous adverse actions in government programs such as denial of access, denial of training, denial of services, denial of benefits, and denial of proposals or bids. Other sample interrogatories address adverse actions in the workplace, including sexual harassment, reasonable accommodation, retaliation, termination, non-selection, non-promotion, adverse performance appraisals, and damages. Simply put, Civil Rights Investigations is a top-of-the-line resource for any public or private sector equal opportunity professional.