Book excerpt: Effective communication is of immense significance to all organizations as the professional world thrives on its capacity to be articulate and expressive, innovative and improvising. The book, based on the vast and variegated experience of the authors gathered while training thousands of aspiring professionals, discusses how to hone the career management skills such as writing good resumés, presenting oneself in job interviews, and making a good impression in group discussions. The text explains in detail all the elements of communication, for example, different types of speeches, group discussions and interviews. The book also deals with the art of developing a speech in a planned manner, preparing an outline, and writing catchy introductions and emphatic conclusions. In addition, it shows how to combat nervousness in a scientific manner, and use microphones and lecterns. KEY FEATURES : Gives a number of sample speeches, model interviews, model group discussions. Provides cartoons and illustrations throughout the text that make the book interesting to read. Gives tips to employ body language, audio-visual aids, humour, wit, and quotations. Contains in-depth discussion on communication anxiety and its management. Intended primarily for courses in public speaking, communicative English and managerial communication, this practical text should also be of great utility and worth to students who have to appear for civil services examination at the interview and those pursuing professional courses in their group discussion part. Finally, it would be of help to all those who wish to engage themselves in debates and public speaking.