Book excerpt: The Communications Toolkit contains practical advice, tips and strategies to enable learners to develop the communication skills needed to be successful students. The text helps students make a successful transition to tertiary studies, develop effective research skills for their discipline, approach academic writing with confidence, refine their writing skills, and enhance their face-to-face communication experience. This fifth edition includes more information than ever on academic integrity and referencing, while taking into account the changing nature of university communication including new information on recent text-types such as blogs, twitter, digital articles, online research questionnaires, presentation formats and Turn-it-in. As students are increasingly studying online, additional examples of online students’ communication work and additional coverage of the communication challenges students face when going to university via an online channel are included. The direct, inclusive, motivational and student-friendly text addresses both individual students and those working in seminar or workshop groups, and provides activities for both types of student throughout the book. The new MindTap offers students resources for learning and revision, making this the strongest communications textbook in the market today. Learn more about the online tools au.cengage.com/mindtap