Crafting Customer Experience Strategy
Download or Read eBook Crafting Customer Experience Strategy PDF written by Sapna Popli and published by Emerald Group Publishing. This book was released on 2021-05-04 with total page 257 pages. Available in PDF, EPUB and Kindle.
| Author | : Sapna Popli |
| Publisher | : Emerald Group Publishing |
| Total Pages | : 257 |
| Release | : 2021-05-04 |
| ISBN-10 | : 9781839097102 |
| ISBN-13 | : 1839097108 |
| Rating | : 4/5 (02 Downloads) |
Book Synopsis Crafting Customer Experience Strategy by : Sapna Popli
Book excerpt: Crafting Customer Experience Strategy: Lessons from Asia looks at how Customer Experience Management can be vital in providing a competitive advantage for businesses. This is essential reading for marketing scholars and practitioners looking for insights into improving their customers' experiences.
