Customer Knowledge Management: People, Processes, and Technology

Download or Read eBook Customer Knowledge Management: People, Processes, and Technology PDF written by Al-Shammari, Minwir and published by IGI Global. This book was released on 2009-03-31 with total page 386 pages. Available in PDF, EPUB and Kindle.

Author	: Al-Shammari, Minwir
Publisher	: IGI Global
Total Pages	: 386
Release	: 2009-03-31
ISBN-10	: 9781605662596
ISBN-13	: 1605662593
Rating	: 4/5 (96 Downloads)

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Book Synopsis Customer Knowledge Management: People, Processes, and Technology by : Al-Shammari, Minwir

Book excerpt: "This book introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy from distinctive core advantages found in key organizational elements"--Provided by publisher.

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